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  • How long will my order take to dispatch?
    Most items are dispatched within 4–8 business days. We make many of our pieces to order to reduce waste.
  • What shipping methods do you use?
    We ship all orders via tracked delivery. Once your order is dispatched, you will receive tracking information via email.
  • Do you ship internationally?
    Yes! EU and worldwide shipping is available — but international orders may be subject to customs fees, which are out of our control.
  • How do your sizes run?
    Our pieces run true to size unless noted otherwise. For oversized-style fits (boxy), check the individual product descriptions.
  • Do you offer plus sizes?
    Absolutely! Many of our designs are available up to 5XL. We’re about self-expression — for every body. If your size isn't displayed on the website, we will usually be able to create it for you.
  • Can I order a custom design?
    Absolutely! Visit our Custom category or email us at info@kissclothingonline.com for special requests or bespoke printing.
  • Why does my order take time to arrive?
    Most of our items are handmade to order, so we don’t create unnecessary waste. This takes a little longer — but it’s worth the wait.
  • Do you hold stock?
    We hold minimal printed stock. Every print is made with care, so you’re not getting fast fashion — you’re getting something real.
  • What is your return policy?
    We accept returns within 14 business days of receiving your item. The item must be unworn, unwashed, and in its original condition.
  • What if my item is faulty?
    Contact us right away — if it’s a mistake on our end, we’ll cover return shipping and make it right.
  • What if an item I want is no longer available on the website?
    If you contact us, we can usually get you the item you're after — especially bestsellers. However, due to the handmade nature of our products, not all drops come back. Grab your favourites while you can!
  • Are your designs official or inspired?
    Our pop-culture pieces are inspired, not affiliated with official merch rights. They’re creative tributes, handmade with love and fully designed in-house.
  • How can I contact KiSS Clothing?
    You can reach us anytime at info@kissclothingonline.com or by filling out the contact form on our website. We typically respond within 12-24 hours.
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